Privacy Policy

Effective Date: May 2025 • RJC Audio

At RJC Audio, we are committed to safeguarding your personal data and respecting your privacy. This policy explains how your information is handled when you visit our website or engage our mixing and production services.

1. Who We Are

RJC Audio operates as an independent audio production service based in the United Kingdom.
Contact Email: rob@rjcaudio.co.uk
Website: rjcaudio.co.uk

2. Information We Collect

Personal Details: Name, artist name, and email address submitted via our contact or booking forms.
Audio Project Files: Multitrack audio stems, rough mixes, and references uploaded for mixing services.
Transaction Records: Billing metadata handled securely via certified payment gateways (e.g. Stripe, PayPal). We never store or see your raw credit card numbers.

3. How We Use Your Information

To fulfill audio mixing, stem preparation, and revision requests.
To communicate project milestones, updates, and delivery links.
To comply with legal obligations (e.g., HMRC accounting and tax records).

4. Lawful Basis for Processing (UK GDPR)

We process personal data in full compliance with UK GDPR under the bases of:

Contractual Necessity: To deliver agreed-upon audio services.
Legitimate Interests: To maintain secure, efficient communications and deliver services.
Legal Obligation: Maintaining accounting and tax compliance.

5. Data Storage and Security

Your stems and personal data are stored securely on encrypted, password-protected offline hardware and reputable cloud transfer platforms (such as Samply or WeTransfer). Project files are typically archived for 90 days following final sign-off, after which they may be deleted unless extended archiving is arranged.

We never sell, rent, or trade your personal information or audio assets to any third parties.

6. Your Rights

Under UK GDPR, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your records where applicable by law. To make a request, simply email rob@rjcaudio.co.uk.