Privacy Policy

1. Overview & Data Controller Details

For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025, the Data Controller is RJCAUDIO LTD (Company Registration Number 17568318, registered in England and Wales), trading as rjcaudio, RJC Audio, RJC Audio Ltd, and SONICS. For all data rights inquiries, please contact Robert Cavill directly at rob@rjcaudio.co.uk.

We operate under a simple principle: we only collect the minimum information strictly necessary to provide, license, and improve our audio software. We never sell, monetize, or rent personal data to third parties, brokers, or behavioral advertisers.

2. Student & Educational Institution Data Protection

As an educator with 23 years' experience delivering vocational and A-Level courses, Rob Cavill has designed RJC Audio systems with student privacy as an absolute priority:

• Zero Advertising: There is no behavioral tracking, advertising, or cross-site profiling in our software.
• Minimal Data Footprint: For lab-based workstation licenses, no student personal identifiers are required.
• Diagnostic Telemetry: In SONICS Ear Training, listening drill scores (e.g. frequency recognition accuracy, fader bias) are processed strictly to render diagnostic heatmaps and performance reports for the learner and their authorized instructor.
• COPPA, GDPR & DPA 2018 Compliance: We adhere fully to the UK Data Protection Act 2018 and UK GDPR regulations regarding educational records and minor privacy.

3. Real-Time Audio & Video Transmission (SONICS Stream)

SONICS Stream utilizes peer-to-peer WebRTC and local network transmission for low-latency audio and video streaming. Audio and video streams transmitted through SONICS Stream are transient and transmitted directly in real time. We do not record, store, transcribe, or inspect audio signals or talkback communications on remote servers.

4. Information We Collect

We collect information only when you explicitly provide it to us:

• Inquiries & Communications: When you email us regarding Founders Edition memberships, educational licenses, or product support, we retain your email address and message history to correspond with you.
• License Authentication: Software license keys, seat count, and activation status required to validate authorized usage.
• Zero Server Upload of Custom Audio: In SONICS Ear Training, when you drag and drop local audio files into your browser, DSP processing occurs strictly client-side via the Web Audio API in your local memory. Your audio files are never uploaded to or stored on our servers.
• Technical Logs: Server access logs containing standard IP addresses, browser user-agents, and timestamps to maintain website uptime and security.

5. Cookies & Local Storage (PECR Compliance)

We do not use tracking or advertising cookies. Any local browser storage (localStorage, IndexedDB) is utilized strictly for technical functionality (such as keeping you logged in, remembering audio transport preferences, or caching diagnostic calibration).

6. Your Rights & Complaints Procedure

Under UK GDPR and the Data (Use and Access) Act 2025, you have the right to request access to, rectification of, or erasure of any personal data we hold about you. You may also object to or restrict processing of your data at any time.

To make a privacy inquiry or complaint, email rob@rjcaudio.co.uk with the subject line "Privacy Request". You also retain the right to lodge a complaint directly with the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Contact & Inquiries

If you have any questions or data requests regarding this Privacy Policy, please contact: