Terms of Service

1. Introduction & Binding Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you (whether an individual user, musician, engineer, producer, or representative of an educational establishment) and RJCAUDIO LTD ("we", "us", or "our"), a private company limited by shares registered in England and Wales under Company Number 17568318, trading as rjcaudio, RJC Audio, RJC Audio Ltd, and SONICS.

By purchasing, downloading, installing, or accessing any RJC Audio software (including the SONICS product line) or using our websites (https://rjcaudio.co.uk, sonics.rjcaudio.co.uk), you agree to be bound by these Terms, our Privacy & UK GDPR Policy, and our Refund & Digital Cancellation Policy.

2. Individual Software Licenses (SONICS Founders Edition)

When purchasing an individual license for SONICS Ear Training Founders Edition (currently priced at £49.00 one-off lifetime access):

• Grant of License: RJCAUDIO LTD grants a single named individual a personal, non-exclusive, non-transferable, permanent license to access all core SONICS Ear Training diagnostic modules (Peak Master, Balance Engineer, Pan Professor, Filter Doctor, EQ Correct), local audio file uploads, and personal progress analytics for the commercial lifespan of the platform.
• Minimum Service Guarantee: RJCAUDIO LTD guarantees a minimum service availability period of twelve (12) months from the purchase date.
• Strict Quantity Cap: The Founders Edition is strictly limited in total copies issued. Once the allocation closes, no further Founders licenses will be minted.
• Perpetual Status: Founders Edition owners receive continuous updates to the core training modules and ongoing diagnostic engine improvements.
• Single-User Seat: Individual licenses are strictly for a single named user and may not be shared, sublicensed, or resold. Simultaneous use across separate commercial or institutional users is prohibited under an individual license.

3. Educational & Institutional Licensing

For schools, colleges, universities, and commercial music academies, RJC Audio provides tailored Educational Licensing Frameworks:

• Framework Options: Licenses are provided as (a) Lab & Studio Suite fixed-seat machine licenses, (b) Student Cohort & Remote hybrid seats, or (c) Multi-Room Departmental Site Deployments.
• Custom Institutional Inquiries: Educational pricing is not published as a generic one-size-fits-all figure. To ensure optimal value matching your lab count, cohort intake, and syllabus requirements (vocational BTEC/UAL, A-Level Music Technology, HE Degree programs), institutional pricing is provided upon direct contact with Rob Cavill (rob@rjcaudio.co.uk).
• Deployment & Imaging: Educational workstation licenses permit mass imaging (silent deployment, disk imaging, and network managed deployments) across approved institutional lab hardware.
• No Student Profiling: Institutional deployments adhere strictly to student safeguarding standards. No student personal information is harvested or sold.

4. SONICS Stream Licensing & Usage

SONICS Stream offers two high-fidelity audio transmission solutions:

• Version 01 (One-to-One): Low-latency audio and video transmission over the internet between two connected studio endpoints (requires Tailscale installed on both endpoints for encrypted, direct peer-to-peer routing). You are responsible for ensuring sufficient upstream and downstream bandwidth.
• Version 02 (One-to-Many Group Broadcast): Local or networked studio-to-classroom broadcasting designed for the education sector to bypass poor room acoustics and inadequate monitoring setups. Authorized for group listening within the licensed facility or student cohort.
• Content Rights: You retain complete ownership of all audio and video signals transmitted through SONICS Stream. RJC Audio does not store, intercept, monitor, or claim rights to any of your audio streams.

5. Restrictions & Acceptable Use

You agree that you will not:

• Decompile, reverse engineer, disassemble, or attempt to derive the source code of any RJC Audio binary or DSP algorithm.
• Rent, lease, sublicense, distribute, or resell our software to any third party without express written consent from RJC Audio Software Solutions.
• Circumvent or tamper with any software protection, license key validation, or activation mechanisms.
• Transmit any defamatory, infringing, or illegal audio/video materials using the SONICS Stream software.

6. Intellectual Property Rights

All titles, copyrights, trade secrets, trademarks (including the RJC Audio brand mark, SONICS, Peak Master, Balance Engineer, Pan Professor, Filter Doctor, EQ Correct), and DSP algorithm architectures are and remain the exclusive property of Rob Cavill and RJC Audio Software Solutions. All rights not expressly granted herein are reserved.

7. Disclaimer of Warranties & Support

RJC Audio software is engineered to the highest performance standards and thoroughly tested across studio hardware. However, software is provided "as is" without warranty of any kind, express or implied.

We take pride in our direct, personal customer service. Support for individual Founders Edition holders and institutional license coordinators is provided directly by Rob Cavill via email (rob@rjcaudio.co.uk).

8. Limitation of Liability

To the fullest extent permitted under applicable law, RJC Audio Software Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, audio project data, or business interruption arising out of the use or inability to use the software.

9. Governing Law & Jurisdiction

These Terms shall be governed by, and construed in accordance with, the laws of England and Wales. Any disputes arising in connection with these Terms or RJC Audio products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Refund & Digital Cancellation Policy

In accordance with the UK Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015:

• Pre-Purchase Free Evaluation: Because we provide free evaluation drills directly in your browser with no payment card required, you can verify browser performance and audio interface compatibility on your setup prior to purchasing a paid license or Founders Beta pass.
• Statutory Waiver of 14-Day Cooling-Off Period: Under Regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the statutory 14-day cancellation right does not apply to digital content and instant-access software once digital supply begins with your prior express consent. At checkout, you confirm your request for immediate digital access and acknowledge the loss of your 14-day cancellation right. Once paid access is unlocked on your account, all digital sales are final.
• Subscription Cancellations: Recurring monthly or annual subscriptions can be cancelled at any time with zero cancellation fees directly via your Account Settings or by emailing rob@rjcaudio.co.uk prior to your next renewal date. You retain full access until the end of your current paid billing period.
• Faulty Digital Content (Consumer Rights Act 2015): If a verifiable technical defect in our software prevents core purchased functionality from operating, our primary statutory right and obligation under Sections 42–44 of the Consumer Rights Act 2015 is to repair or patch the software within a reasonable time. To report an issue, email rob@rjcaudio.co.uk with your OS, browser/audio setup, and diagnostic steps.

Questions or Licensing Requests?

For institutional educational quotes, volume multi-seat licensing, or technical inquiries, contact Rob Cavill directly: